Give Instant, In-store Feedback
With the FeedbackClub on your phone you can instantly give your ideas, suggestions and complaints to the owner, not the sales assistant
Win prizes with every feedback
Calling all Businesses – Big and Small
Amazing things happen when customers give ‘in-the-moment’ feedback
Built for restaurants, cafes, events, retailers and companies.
Here’s how can we help
Listen to your customers
Any customer with a smartphone (that’s all of them!) can now share instant, in-store feedback with you. Get insights on what you’re doing well and what you could be doing better. Get alerted instantly when there’s a problem so you can stop a small issue becoming a large one.
Imagine a 24/7/365 Mystery Shopper programme that’s ‘always on’.
Get Competitive Intelligence
Our members are shopping with you competitors – get them to tell you what’s going on over there! Get access to aggregated data on what your competitors are up to, what they’re doing well and areas where they are weak. Use this unique intelligence to fine-tune your business and give yourself a real competitive edge
Drive Footfall and Increase Sales
Opening a new store? Launching a new product? Our members love trying new stuff and giving feedback on their experience. It’s the FeedbackClub double-whammy – actionable feedback and increased sales!
Get Staff Feedback and Ideas
What your staff are thinking, their ideas and suggestions, are key to growing your business. Listen to what your staff have to say with the FeedbackClub for Staff
Get Event Feedback
Collect real-time feedback from attendees during and after your event. Get meaningful feedback on what’s working and what isn’t and how you can do even better.